Watch, Listen & Read - For Top Leaders Who Dare To Be Human & Real
Not too long ago I almost ruined a relationship with a business partner I had been working with for years. Why? I had made a mistake and had forgotten to pass on an invoice to be paid. Well, that can happen. But I did not act immediately. Because I had loads to do, I was just moving house, I had used this business partner for services for a club I was engaged with. A club I left with my move. Lots of reasons...you might also call it excuses.
When I finally realized this was still pending, months had gone by. Did you ever experience such a situation? Ignoring a mistake for so long that admitting it creates such a cringing feeling of shame that you rather try to mask and forget it? This book, which never finds its way back to its owner? Or this call we promised to make to support a friend and it never happened?
I had ignored my mistake and now felt so ashamed that I blushed at only thinking about what I had done. So I postponed again. And meanwhile there was an awful...